We trust you will enthusiastically use the products you purchase from SEGGER. That’s because we make an effort to guarantee that our products are built to be your one stop solution. Despite all of that, we understand that sometimes a product may not be what you expected. In that case, we kindly ask you to review the following terms related to returning a product.How do I return an item?
A 20% restocking fee (with a €20 minimum) may apply to a returned item which is returned. The item being returned must to be approved for return by SEGGER and must have been purchased within the past 15 days. It must be returned in it original packaging and in resalable condition.
If you believe you have a damaged/faulty hardware unit we will ask that you contact us to request an RMA. Before we can generate an RMA number we will ask that you provide the following information so that we may better assist you in your situation.
Customer is responsible for all shipping costs if seller is not at fault.
If you have a unit which you would like to upgrade to a newer J-Link, J-Trace, or Flasher unit, please visit our Trade-In Program.
+49 (2173) 99312-0
40789 Monheim am Rhein